A ten-year stint with AirTouch International gave Susan the opportunity to utilize the full range of her skills and resourcefulness. As a project manager responsible for producing overseas cellular licensing proposals, Susan consistently overcame barriers of technology, language and culture to deliver proposals destined for high-level officials. In locations from Brazil to Switzerland and Portugal to Korea, Susan continually meeting demanding deadlines.

Working for Vodafone AirTouch on U.S.-based projects, Susan was responsible for a full spectrum of visual media products including web graphics, marketing collateral, presentations and proposals. Her skills include experience in tracking, budgeting, negotiating, managing a team and meeting deadlines.

Susan's philosophy continues to be that good customer service is dependent on the basics - understanding the customer's needs, asking the right questions and following through to completion. Experience has taught her that the best work is generated by teams that are a blend of creative minds and strong leadership.